“no audio timecode found”

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Hello!

I have a problem, Tentacle sync doesn’t read the audio timecode of my audiofiles. It is written on it “no audio timecode found” , even if i try to do it manually. And so, it doesn’t syncronize anything.

I know it’s not a problem from the audio files because before the logiciel already recognized those same audiofiles. I guess the problem appeared since i registered for a trial version of Tentacle sync (before i had no license, and it was reading and syncronizing well)

Can you help me ?

Thank you very much !

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