RED Footage not all synching properly

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I’m using the tentacle sync box with my RED Dragon camera and an external audio recorder, but when I go to sync them with the software, it seems like a lot of the clips do not sync properly.  Some audio files are being paired with the wrong video, some video clips are not paired with any audio, and some video clips have multiple audio takes instead of just the proper file.  Any ideas why this is happening?

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Anything further here on getting the RED files sync issue cleared up? I have a customer with RED footage that will not sync using macOS Mojave and 1.18 beta Tentacle Sync Studio.

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