I have a problem, Tentacle sync doesn’t read the audio timecode of my audiofiles. It is written on it “no audio timecode found” , even if i try to do it manually. And so, it doesn’t syncronize anything.
I know it’s not a problem from the audio files because before the logiciel already recognized those same audiofiles. I guess the problem appeared since i registered for a trial version of Tentacle sync (before i had no license, and it was reading and syncronizing well)
Can you help me ?
Thank you very much !
could you send me one of the files making troubles to support (at) tentaclesync (via wetransfer, dropbox or googledrive)?
Yes thank you very much, what is your adress please ?
I have contacted you via email with further instructions…