“error 310” …

… “maximum numbers of activations have been reached”

 

what does that mean?

 

first day activation succesfull and the day after it says inactive and I can’t use my key and “dongle is missing”

Hans Olo answered
    0

    Are you using the Windows software or the Mac software? Are you a Tentacle owner or are you using the trial?

    Error 310 “maximum numbers of activations have been reached” does normally mean you are trying to activate this license on a computer while it is still active on an other computer.

    Tentacle Support Ulrich edited answer
      0

      Windows and I bought one Tentacle and first installed yesterday. Licence mail came and everything was fine. Today it is not. Same computer.

      Hans Olo answered
        0

        I have reseted your license so you should be able to activate it again. If the issue still occurs, please write an email to support (at) tentaclesync.com

        Tentacle Support Ulrich answered
          0

          Thank you it’s working!

          Hans Olo answered
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