“error 310” …

… “maximum numbers of activations have been reached”


what does that mean?


first day activation succesfull and the day after it says inactive and I can’t use my key and “dongle is missing”

Hans Olo answered

    Are you using the Windows software or the Mac software? Are you a Tentacle owner or are you using the trial?

    Error 310 “maximum numbers of activations have been reached” does normally mean you are trying to activate this license on a computer while it is still active on an other computer.

    Tentacle Support Ulrich edited answer

      Windows and I bought one Tentacle and first installed yesterday. Licence mail came and everything was fine. Today it is not. Same computer.

      Hans Olo answered

        I have reseted your license so you should be able to activate it again. If the issue still occurs, please write an email to support (at) tentaclesync.com

        Tentacle Support Ulrich answered

          Thank you it’s working!

          Hans Olo answered


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