Faulty iOS Setup Cable or iOS problem?

3.97K viewsHardware

The white 3pole jack that came with my tentacles seems to be faulty.  Initially I thought it was my iPhone however I get connection issues with my iPad Mini as well.

Before I try to get a new cable have there been any known issues with the latest iOS update?

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I wouldn’t suspect the cable that soon.

You can measure the cable with a simple multimeter.

But do you have the right cable? You need the 4 pin mini jack to connect the Tentacle to the iPhone. Not the 3 pin.

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Definitely the right cable.  I have only used it the once.  I get intermittent connections from my iPad mini and no connection from the iPhone.  Moving the cable on the iPad is when it looses the connection.  I am going to try some contact cleaner on both devices however my headphones with mic work without any problem.  Using contact cleaner has also made no difference.

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I just tested the cable with a continuity tester and it’s the Ground that I think is broken.  The last ring of the 4 contacts.