Tentacle sync studio FCPX XML sending clips without audio

I’m testing using the FCPX 10.2 XML  output in Tentacle sync studio. When I import the XML I’m getting Video with a connected audio lane. However the audio lane is empty. Exporting A media file is great and works. Am I maybe doing something wrong when trying to work with the XML?

 

Thanks

 

Ian

ian shand answered
    0

    Hi Ian,

    emtpy audio doesn’t sound good :) Could you explain a bit more in detail what kind of footage (camera model, sound recorder model) you are trying to sync and export? A screen shot of the files you loaded into Tentacle Sync Studio would also be helpful.

    Best,
    Ulrich

    Tentacle Support Ulrich answered
      0

      Hi

      This was test footage. We filmed using a Sony PXW X70. Audio was recorded with a Zoom F8. We used the Zoom to Jam Sync a Tentacle sync unit.

      I have saved an FCP 7 XML loaded it into Davinci. That worked, Exporting a FCP X XML from Davinci works, although the audio is connected above the video in FCP X.

       

      I have done a media export that works as expected.

      It’s exporting a FCP X 10.2 (V 1.5) XML that isn’t working. I haven’t tried a FCP X 10.3 (V1.6) XML. I will try that tonight

       

      I’ve attached a screen grab of the timeline in FCP X.

      ian shand answered
        0

        Hi Ian,

        is it possible to send me the original files via wetransfer, google drive or dropbox so that we can reproduce the issue here? You can send the link to support (at) tentaclesync (dot) com.

        Best,
        Ulrich

        Tentacle Support Ulrich answered
          0

          Hi Ulrich,

          I’ve just had a chance to read the forum today. I’ll send the clips on Monday. I’ve just got some actual production footage that I’m going to test on Monday as well.

          Thanks

           

          Ian

          ian shand answered
            0

            Hi,

            Just sending the files to you using myairbridge.

             

            Ian

            ian shand answered
              0

              Hi Ian,

              I have found the issue and made a new beta (Build 2827). Audio tracks should now link correctly when exporting an XML Version 1.5 for FCPX 10.2

              You can download it here:
              https://tentaclesync.com/download

              Really interested in your feedback.

              Best,
              Ulrich

              Tentacle Support Ulrich edited answer
                0

                It worked great with the clip I sent you. I’ve tried a bigger project. It all syncs up in Tentacle Sync studio. If I output media it was fine. When I sent it as an XML  to FCP X 10.2 The audio seemed to be unlinked. I’m running a couple more tests. Does it matter where in relation to each other the Video and Audio are located for the XML to work?

                 

                Thanks

                 

                Ian

                ian shand answered
                  0

                  No this should not be a problem. But you should not move the audio or video files to an other location once you have created the xml file into FCPX. Maybe you can send me other footage to reproduce the issue here?

                  The other thing I would generally recommend is to test this with the latest FCPX Version 10.3 (XML V1.6).

                  Best,
                  Ulrich

                  Tentacle Support Ulrich answered
                    0

                    Thanks Ulrich. We can’t upgrade FCP X until all our current projects are finished. Once they are we can test the workflow with the latest version.

                     

                    Ian

                    ian shand answered
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