Tentacle Studio can’t read A7S 3 audio timecode – 4 channel recording

Hello There,

We used a SONY A7S 3 with 4 channel XLR-K3M and recorded with a M/S mic and the audiotimecode of a Tentacle Sync. When we put it into Tentacle Sync Studio it doesn’t find the Audiotimecode of the file. We exported the audio separately and the Tentacle Sync Studio understands it perfectly and the timecode is right. How can we solve this issue?

Thanks for any help!