23.976 not Passing Through

7.49K viewsSoftwareDrop Frame FCPX Premiere red Resolve

I rendered ProRes 422 HD 23.976 from REDCINE (RED) and used that to sync with WAV in Tentacle Sync.

But for some weird reason its not passing through as 23.976 but as 24P for some of the files.

Its sporadic and not consistent.

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Is it possible to send us source footage of the files that do not pass through correctly? We will check this asap.

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Yes Im running the latest build.

Same results after re-installing.

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Hi Eric,
this had been an issue in an earlier Version. Please make sure that you are running the latest version of Tentacle Sync (V0.98 Build 1492). If the issue still occurs, please send us some footage via ftp, dropbox or wee-transfer.

Best,
Ulrich

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