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Top tags: softwaretimecodehardwarePremiereAdobe Premiere
Profile picture of Tentacle Support Max 1

@maximilian-kaiser

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offline Active 4 days ago
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  • Profile picture of Tentacle Support Max

    Tentacle Support Max answered a question 5 years, 5 months ago

    Hi Vivien,

    at the moment we just support XML export for FCP7. We will work on it in near future. The only way to use it with Premiere is to import […]

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    Tentacle Support Max answered a question 5 years, 6 months ago

    In future we will offer a calibration service for a reasonable price. Further we will ask dealers / distributers / partners to do this service in […]

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    Tentacle Support Max answered a question 5 years, 6 months ago

    Sorry for that late answer. If you like to work like this I would recommend to sync the cameras with that one Tentacle at least every 2-3 hours. […]

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    Tentacle Support Max's profile was updated 5 years, 6 months ago

  • Profile picture of Tentacle Support Max

    Tentacle Support Max answered a question 5 years, 6 months ago

    Update concerning the iOS App: Ulrich is out of office for some days. No kidding: He is at a secret place until next Sunday where he is able to work […]

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    Tentacle Support Max answered a question 5 years, 7 months ago

    Hi Mike,

    I know, that hook surface on the bottom is really strong. No concerns that it will fall off accidentally but yes, it could g […]

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    Tentacle Support Max answered a question 5 years, 7 months ago

    Hi Sean,

    Ulrich just finished and released the new firmware. This is mandatory for the iOS Setup App. He is he working with full speed on it. We […]

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    Tentacle Support Max changed their profile picture 5 years, 7 months ago

  • Profile picture of Tentacle Support Max

    Tentacle Support Max changed their profile picture 5 years, 7 months ago

  • Profile picture of Tentacle Support Max

    Tentacle Support Max changed their profile picture 5 years, 7 months ago

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    Tentacle Support Max answered a question 5 years, 7 months ago

    Please write us the serial number to info@tentaclesync.com.   Ulrich will help you later this day. Sorry for that inconvenience. Max

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    Tentacle Support Max answered a question 5 years, 7 months ago

    Is the Tentacle you are trying to update still working normally? (red/gree mode)

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    Tentacle Support Max answered a question 5 years, 7 months ago

    If you make the update with Windows please use the same USB socket (as used for the other Tentacle). Win needs to install driver for every single USB socket.

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    Tentacle Support Max answered a question 5 years, 7 months ago

    Hi Brickbeard,

    please just unplug the Tentacle and restart it. Now you can start the firmware procedure again.

    Max