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Top tags: softwaretimecodehardwarePremiereAdobe Premiere
Profile picture of Tentacle Support Ulrich 1

@ulitentacle

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offline Active 2 months, 3 weeks ago
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  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 1 month ago

    Hi Florian,

    the issue with wrong audio attached to video files, can it be that you are trying to sync footage of multiple days at once? Timecode […]

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    Tentacle Support Ulrich answered a question 3 years, 8 months ago

    Hi AK,

    like any other DSLR camera GH5 and GH4 are supported by Tentacle Sync. As those cameras do not have a dedicated TC-In connector, you need to […]

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 8 months ago

    What do you mean by syncing your iPhone? Are you trying to use Audio Timecode with Apps like FilmicPro or MovieSlate? Or do you try to connect your […]

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 8 months ago

    Hi Tyler, it seems that there could be indeed an issue with the batteries. Our support will contact you soon.

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 8 months ago

    Hi Wil,

    we are the only company that does bundle powerful LTC Reading and Batch Syncing Software for free with their products. Also we do have S […]

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    Tentacle Support Ulrich answered a question 3 years, 8 months ago

    Tentacle Sync is a timecode generator, it does not output a Genlock Signal. I think you need something like this:

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 8 months ago

    I have reseted your license so you should be able to activate it again. If the issue still occurs, please write an email to support (at) tentaclesync.com

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 8 months ago

    Are you using the Windows software or the Mac software? Are you a Tentacle owner or are you using the trial?

    Error 310 “maximum numbers of a […]

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 9 months ago

    Hi Ravian,

    we have tested it here with several USB-C Android phones and it should work. What phone do you have and are you sure it is USB OTG […]

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 9 months ago

    Hi Dave,

    this sounds like a difficult task to accomplish. But I think may be able to correct this within Tentacle Sync Studio.

    The software works […]

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 9 months ago

    Tentacle has an Auto-Mic detection feature. If Tentacle has been set to LINE Level it will switch its output to MIC if a phantom or plugin-power h […]

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 9 months ago

    Hi Brian,

    I have really no clue whats going on there. Maybe you did use the pre-recording function in the Zoom F8. I heard that there might be […]

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 9 months ago

    Hi Francesc,

    First of all, if something does not work like it should, please download the latest version of Tentacle Sync wich is currently Version […]

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 9 months ago

    Tentacle Sync can do all the standard SMPTE 12M frame rates including Drop Frame like 23.976 (aka 23.98), 24.00, 25.00, 29.97, 29.97 DF, 30.00 […]

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 9 months ago

    Hi Brian,

    are there any clips in sync? Or are some clips in sync and other are not?

    What kind of external audio recorder are you using? I am asking […]

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 9 months ago

    Hi Gary,

    regarding the GH5, this might have to do with the brand new and not yet common codec the camera does. But we have just released a new b […]

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 9 months ago

    Yes, -20dB FS is a perfect level. But Tentacle Sync Studio / Timecode Tool should read everything recorded with little more than the noise level of […]

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    Tentacle Support Ulrich answered a question 3 years, 9 months ago

    It’s there, trust me 🙂

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 9 months ago

    It sounds like every SMPTE 12M timecode sounds like… Check out the mp3 link down below.

    Audio Timecode <- This is a link

  • Profile picture of Tentacle Support Ulrich

    Tentacle Support Ulrich answered a question 3 years, 9 months ago

    Unfortunately we do not have any footage for testing, but this is indeed a good idea for the future.

    Best,
    Ulrich

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