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Hi Florian,
the issue with wrong audio attached to video files, can it be that you are trying to sync footage of multiple days at once? Timecode […]
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Tentacle Support Ulrich answered a question 3 years, 5 months ago
Hi AK,
like any other DSLR camera GH5 and GH4 are supported by Tentacle Sync. As those cameras do not have a dedicated TC-In connector, you need to […]
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Tentacle Support Ulrich answered a question 3 years, 5 months ago
What do you mean by syncing your iPhone? Are you trying to use Audio Timecode with Apps like FilmicPro or MovieSlate? Or do you try to connect your […]
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Tentacle Support Ulrich answered a question 3 years, 5 months ago
Hi Tyler, it seems that there could be indeed an issue with the batteries. Our support will contact you soon.
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Tentacle Support Ulrich answered a question 3 years, 5 months ago
Hi Wil,
we are the only company that does bundle powerful LTC Reading and Batch Syncing Software for free with their products. Also we do have S […]
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Tentacle Support Ulrich answered a question 3 years, 5 months ago
Tentacle Sync is a timecode generator, it does not output a Genlock Signal. I think you need something like this:
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Tentacle Support Ulrich answered a question 3 years, 5 months ago
I have reseted your license so you should be able to activate it again. If the issue still occurs, please write an email to support (at) tentaclesync.com
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Tentacle Support Ulrich answered a question 3 years, 5 months ago
Are you using the Windows software or the Mac software? Are you a Tentacle owner or are you using the trial?
Error 310 “maximum numbers of a […]
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Tentacle Support Ulrich answered a question 3 years, 5 months ago
Hi Ravian,
we have tested it here with several USB-C Android phones and it should work. What phone do you have and are you sure it is USB OTG […]
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Tentacle Support Ulrich answered a question 3 years, 5 months ago
Hi Dave,
this sounds like a difficult task to accomplish. But I think may be able to correct this within Tentacle Sync Studio.
The software works […]
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Tentacle Support Ulrich answered a question 3 years, 5 months ago
Tentacle has an Auto-Mic detection feature. If Tentacle has been set to LINE Level it will switch its output to MIC if a phantom or plugin-power h […]
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Tentacle Support Ulrich answered a question 3 years, 5 months ago
Hi Brian,
I have really no clue whats going on there. Maybe you did use the pre-recording function in the Zoom F8. I heard that there might be […]
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Tentacle Support Ulrich answered a question 3 years, 5 months ago
Hi Francesc,
First of all, if something does not work like it should, please download the latest version of Tentacle Sync wich is currently Version […]
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Tentacle Support Ulrich answered a question 3 years, 5 months ago
Tentacle Sync can do all the standard SMPTE 12M frame rates including Drop Frame like 23.976 (aka 23.98), 24.00, 25.00, 29.97, 29.97 DF, 30.00 […]
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Tentacle Support Ulrich answered a question 3 years, 6 months ago
Hi Brian,
are there any clips in sync? Or are some clips in sync and other are not?
What kind of external audio recorder are you using? I am asking […]
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Tentacle Support Ulrich answered a question 3 years, 6 months ago
Hi Gary,
regarding the GH5, this might have to do with the brand new and not yet common codec the camera does. But we have just released a new b […]
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Tentacle Support Ulrich answered a question 3 years, 6 months ago
Yes, -20dB FS is a perfect level. But Tentacle Sync Studio / Timecode Tool should read everything recorded with little more than the noise level of […]
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Tentacle Support Ulrich answered a question 3 years, 6 months ago
It’s there, trust me 🙂
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Tentacle Support Ulrich answered a question 3 years, 6 months ago
It sounds like every SMPTE 12M timecode sounds like… Check out the mp3 link down below.
Audio Timecode <- This is a link
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Tentacle Support Ulrich answered a question 3 years, 6 months ago
Unfortunately we do not have any footage for testing, but this is indeed a good idea for the future.
Best,
Ulrich - Load More
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