Tentacle Support Ulrich | Reputations

We have tested this here with a 3,4 GHz Core i5 iMac and the exported footage plays smooth in Permiere CC 2015. Please send us an email to info tentaclesync.com. It would also be helpful if you can...

Hi Wil, as described at our online shop and website, Tentacle Sync Studio is only available for OS X. Our Timecode Tool for Windows can read and implement audio TC into the metadata of the files to be...

We have adressed this issue in the latest beta version of Sync Studio. Please download version 1.18beta (build 3012) here: https://tentaclesync.zendesk.com/hc/en-us/articles/115003866805 Another workaround...

Hi Stefan, Tentacle does work with apps like MovieSlate. You only need the right cable for this: https://shop.tentaclesync.com/product/tentacle-to-iphone-adapter-cable/ Due to technical reasons it is...

Hi Timo! When trying to sync multicam video, please make sure "multicam mode" is checked in Tentacle Sync Studio. You can find this option in the lower right corner of the window.

Hi Marco, you are totally right. There is definitely a lack of documentation for Tentacle Sync Studio. What I can promise is that we are doing a tutorial series on Youtube very very soon. Generally when...

Hi AK, like any other DSLR camera GH5 and GH4 are supported by Tentacle Sync. As those cameras do not have a dedicated TC-In connector, you need to use the audio input of the cameras to record the timecode...

Have you tried to hit enter after you changed the name? Because only then the name will be saved. Best, Ulrich

Fixed it! We still need to do some testing until we release the update to the general public. Here is a sneak peek of the new Setup App...

I am very sorry for this! But actually this is not a bug, its a feature. Tentacle has an auto-power-off function, wich becomes active when nothing is plugged into the 3.5mm socket. So if you forgot to...

Is this the same with all the Tentacles you have? If so, I would highly recommend to check your cables again. Tentacle wants the Timecode on the Tip of the TRS jack.

Hi Mark, it looks like Tentacle is not getting a tc signal it can jam to. Have you set the frame rate of your tentacle to match the incoming tc source? What cable are you using?

Good! Looking forward to hear from you...

The Tentacle Timecode Embedder Tool for Windows to embed Audio Timecode as metadata into WAVE Files will be available in a few weeks. I will contact you via email, maybe you want to try the beta version,...

Hi Ronan, this behavior can have two reasons: 1. You can not rely on the time accuracy of your recorder display. It is not unusual that displays and graphic processing routines introduce a delay....

Hi Jeff, handling of user bits is not implemented yet, but we will release a firmware update next week wich will fix this issue.

I have added a pdf wich is explaining the workflow with a Zoom H4N to the download section of our website. Find it here: http://www.tentaclesync.com/download Best, Ulrich