Shipping and delivery time

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Hi Guys,

How long to take the order to be shipped out ?

I bought two of the units on June 26. However, there is neither tracking number or confirm shipping info…

Should I just keep waiting ? I have sent an email through the website without reply;(


Thanks and appreciate your help


Answered question

Hi Hiro,

I sorry for the delay, but its holiday time here in Germany…
The Tentacles you bought are still on preorder as stated in the item description. But I looks very good that we can deliver your units this week.



Shipping and delivery time usually depends on the whole logistics process. It is really very important to look for reliable logistic service in your area so that you can make a good impact on your customer. I have personally hired the logistics and Warehousing service Dallas. Their prices are best as well as the staff is highly experienced.

Answered question

When synching the Blackmagic camera files in the Tentacle Sync “synching software” do the SD702t audio file sync with the Blackmagic files?
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Answered question