Tentacle Sync Battery Doesn’t Charge

357 viewsbattery charge Issue voltage

Hey all,
I’ve recently started experiencing this:
I plug in my tentacle to a usb charging source and the green light starts to blink as usual. However the unit is no longer absorbing charge and when I check voltage via the app on my mac I see the charging meter ping-ponging between multiple voltages while not gaining any charge toward full. I have left the unit plugged in multiple times for a duration that should have guaranteed a full charge and it still is not working.

Has anyone experiencing this and have any tips for what could be going on?

Thanks!

-Nick

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Hi Nick,
please contact us at support@tentaclesync.com about that issue.
Thanks, Nadine

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