Tentacle Sync Battery Doesn’t Charge

3.43K viewsbattery charge Issue voltage

Hey all,
I’ve recently started experiencing this:
I plug in my tentacle to a usb charging source and the green light starts to blink as usual. However the unit is no longer absorbing charge and when I check voltage via the app on my mac I see the charging meter ping-ponging between multiple voltages while not gaining any charge toward full. I have left the unit plugged in multiple times for a duration that should have guaranteed a full charge and it still is not working.

Has anyone experiencing this and have any tips for what could be going on?



Answered question

Hi Nick,
please contact us at support@tentaclesync.com about that issue.
Thanks, Nadine

Answered question