Yesterday I imported Sony F7 MXF files and Tentacle Sync studio read the audio timecode just fine. This morning I installed macOS Mojave and now the exact same files do not sync at all —Tentacle Sync says there is no audio timecode present, even though I can hear it when playing back the files. Do you know of any workarounds or when we might see a fix for this?
We have adressed this issue in the latest beta version of Sync Studio. Please download version 1.18beta (build 3012) here: https://tentaclesync.zendesk.com/hc/en-us/articles/115003866805
Another workaround for Versions prior to V1.18 is to use the Apple Pro Video Formats MXF importer instead of the Tentacle MXF importer. Sorry for the inconveniences!