Sony FX3 Audio TC recorded on channel 2 (via XLR) Sync Studio doesn’t find Audio TC


We recorded the signal from our Tentacle Sync E via XLR (audio handle) on the audio channel 2 of our Sony FX3 (Channel 1 was camera mic). Unfortunately Tentacle Sync Studio can’t find the signal on the audio track and says “No Audio Timecode found”.

Is there any solution or workaround to this problem?

I have seen some similar question on this issue with the FS7, but found no answer.

If there is any explanation, I would appreciate your answer.

Thanks in advance!

Answered question

When you play the clip as it is, do you hear the timecode rattle?

Answered question
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