Tentacle doesnt connect

Question

1.72K viewsOctober 3, 2021Hardwarenot connecting

olle toftenow 2 Posted September 2, 2021

Hi! We have a tentacle original and are experiencing difficulties when trying to connect it to the computer. It is turned on (i have tried both the standard and the 3 seconds) but in Tentacle setup and in tentacle studio it remains not connected. What can be the problem? I have connected via adapter since I only have USB-C ports on my computer, is that a problem? Any suggestions?

Thanks and regards,

Olle

Fokke van Saane Answered question September 11, 2021

1 Answer

Fokke van Saane · Answer 1 · 2021-09-11T08:29:49+00:00

0

Fokke van Saane 467 Posted September 11, 2021 0 Comments

Did you try another USB cable? Some micro USB cables are intended for power only and do not carry data.

Fokke van Saane Answered question September 11, 2021