Tentacle Sync E, and Canon XC10


I recently bought a tentacle sync E, and I would like to use it on my Canon XC10. However, I can only get one channel of sound, namely the timecode channel, the microphone channel seems not to give any signal. My setup will allow me not to use the scratch audio from the tentacle sync E, but the scratch audio would provide me with one more way of syncing if for some reason the timecode would not work.

Best regards, Johan

Answered question

Hi, Fokke van Saane, and thank you for your quick reply.

The XC10 works just fine when I plug in a regular stereo microphone (TRS), a sony ECM-MS907.

I have also tried to plug the tentacle sync E into my GoPro 6 with external sound interface, with exactly the same behaviour as with the XC10. Also the GoPro works just fine with the sony ECM-MS907.

So I do believe that the “error” is on the tentacle side, but it might not be an error, it might be something about the type of microphone which is inside the tentacle or something, and how it is powered?

I certainly can use one of the channels of the sony as a scratch microphone, but it would be less hassle to use the built-in microphone from the tentacle.

All the best,

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