I recently bought a tentacle sync E, and I would like to use it on my Canon XC10. However, I can only get one channel of sound, namely the timecode channel, the microphone channel seems not to give any signal. My setup will allow me not to use the scratch audio from the tentacle sync E, but the scratch audio would provide me with one more way of syncing if for some reason the timecode would not work.
Best regards, Johan
From the manual:
The built-in microphone can only be used, when working at mic levels with plugin power switched on at camera side.
So, yes, the mic needs power from the camera. Can you enable that in the menu of the XC10?