Tentacle sync no corresponding

1.60K viewsSoftwaresyncproblem

Hi,,,

I am using SONY Z90 and Mixpre6 with tentacle sync for 2years.

actually I don’t have any problem some days ago.

when problem occurred, I thought I made some mistake, because I didn’t change any camera or recorder setting.Maybe, I forgot to check green mode,,, something like that.

so today I did gear test,,, I checked green mode, and everything, but it’s same like the other days.

Please solve my problem.

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If you play the video alone, in another video player perhaps, do you hear the timecode that should be on an audio track

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Dear Fokke vna Sanne

I just checked with quicktime player, there is the timecode sound,,,I don’t know what to do next..omg

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Can you make a screenshot of the Read Audio TC window? Press Read AudioTC and the window that pops up then.

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Dear Fokke

Thanks for your interests,

Today I called my friend, and he also had same problem when he shoot with sony camera, but he couldn’t find out the solution.

I am very curious, because there is no difference another days’ shooting.

Help me ^^;;;;

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Today I shoot my documentary, even I noticed the problem, I used tentacle sync. and today strange thing happened.

It appears “no corresponding files” but it works sync map.

So I tried export media.

and it exported files but,,, there is only camera sound. omg

Today I used Sony Z90 and Sony a7s,,,,only z90 did that kind of thing.

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I mean,,,sony a7s files can not sync with audio.

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Strange Problem. Do you mind posting test Audio and video here, just as download? Maybe you can make a very short video recording, 5 seconds is enough, and MixPre audio too. And then a WeTransfer link for example. I like to see here.

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I uploaded 3 of original files in my google drive.

MXF file is from z90, and mp4 file is from a7s, and wave file from mixpre 6.

a7s didn’t have problem when I had gear test, it was just yesterday.

Every situation comes to different result.  so I uploaded original files.

and,,, here in Korea, it’s is 5 am,, I need to sleep. if you want to 5second recording files, I’ll try tomorrow.

Please check the link 10 min later, a wave file is still uploading.

https://drive.google.com/drive/folders/1uAkjnG079g76d5ClyrEOhfK-OdkH24SZ?usp=sharing

Thanks for your kindness.

Answered question
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I’ve solve the problem. I want to share my solution.

Somehow it’s still strange. I tried tentacle sync studio 1.30 beta, and it works. but strange things,,, the shooting footage from last year, it still works with the earlier tentacle studio version.

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