mark kirchner | Answers

Jon, Are you working in a country that records in PAl 25 FPS? Or were the cameras recording at a frame rate of 24 FPS? Many cameras say they are recording in 24 fPS, but are really recording at 23.98....

Hi Jon, A screen shot might help the forum members help you. Include the Sync Ma.   Mark

I had to buy a new iPhone 5s to run the 10.3.3 version. What iPhone are you using and is it running the latest software?   Mark

Hi Stuart, I found that making sure the Tentacle Sync boxes are fully charged has helped my iPhone 5s "recognize" them. Phone volume "on" and sound level "on maximum." Good luck,   Mark

Hi Chris, Is the iPhone software app you are referring to the Tentacle Sync app? When synching the Blackmagic camera files in the Tentacle Sync "synching software" do the SD702t audio file sync with...

Fokke, Thank you for your thoughts on this intermittent problem. I will give the deinstall/reinstall a try. I am beginning to think that I should not rely on the phone app in the field when ever possible....