Big issue with the latest version of tentaclesync software

5.46K viewsSoftwarebug sync software

Hi,

 

I’ve some big problems to sync with your latest version. It’s happened on 2 major project for Converse and l’Oréal. I was seriouly embarrassed. I want to

The configuration was two 5dIII, one soundevice 744; one zoom h6. The sync of all the device has been done with the lemo cable wiht the tc of the soundevice. I do it all the time and it used to work fine.
You can the problem with the capture here (it’s a test to understand what’s going on). The tc seems to be fine…

Can you help me with this ?

Thanks

0

Okay, I’ll send you some files for you to test.

I’dont understand for the red marked files on my screenshot. All of them seems to be synced with others files in the sync map…

I’ve also a little problem of audio input on the 5dIII. I’ have 2 of 3 mini jack cable that give only the TC on both L/R. One is even seems to have a problem, because when I move it the sound volume change brutally. Do you encounter a problem of quality with these cable ? I’ve always handled the items with care.

 

Thanks for your answer

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