Feeling Ripped Off

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I have just purchased two Tentacle Sync devices and feel like a stepchild when it comes to software options. I’m not clear what the Windows software does for me since the software has no mechanism to automatically sync the audio with the video. Do I have two expensive bricks that aren’t useful until one purchases an Apple computer or can these devices be used in a productive manner in a Windows environment.

I’m trying to decide whether I should send these back for a refund as I don’t have access to a Mac computer.

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I’ve tested timecode syncing using Tentacles with Resolve, Scratch, and LightWorks. All have been nearly flawless, and all in Windows. We ran into some sync drift in one case, because of a frame rate mismatch one one of the cameras.

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