Feeling Ripped Off

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I have just purchased two Tentacle Sync devices and feel like a stepchild when it comes to software options. I’m not clear what the Windows software does for me since the software has no mechanism to automatically sync the audio with the video. Do I have two expensive bricks that aren’t useful until one purchases an Apple computer or can these devices be used in a productive manner in a Windows environment.

I’m trying to decide whether I should send these back for a refund as I don’t have access to a Mac computer.

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Hi Wil,

as described at our online shop and website, Tentacle Sync Studio is only available for OS X. Our Timecode Tool for Windows can read and implement audio TC into the metadata of the files to be used with the implemented syncing features of professional editing applications like Premiere and AVID. We are working on a Tentacle Studio version for Windows. But we can’t promise when it will be released.

If you have any other issues you can contact us directly under support@tentaclesync.com

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What I’m requesting is a video or FAQ on the workflow that Window’s users need to employ to use your Windows software tool. I just spent over 500.00 dollars for two devices that appear to be door stops until I invest in a MAC computer or wait for a future release of software that may or not work with the current devices that I currently own. Great business strategy.

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a lot of software reads LTC to turn it into a timecode track.  Try Davinci Resolve.

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Robert be sure to pass along some discount coupons 😉

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I’ve tested timecode syncing using Tentacles with Resolve, Scratch, and LightWorks. All have been nearly flawless, and all in Windows. We ran into some sync drift in one case, because of a frame rate mismatch one one of the cameras.