No playback in sync map

Question

7.69K viewsJune 16, 2017Softwareplayback software

olle toftenow 2 Posted June 16, 2017

Hello!

All of a sudden I cannot playback in the sync map of tentecle studio. I tried to restart, re-import, update the software but the problem remains. Any suggestions?

Best regards,

Olle

4 Answers

score 0 · Answer 1 · 2017-06-16T17:09:26+00:00

Hi Olle,

when Audio TC is not recognized by a Sony FS7 most of the time this is the reason: http://forum.tentaclesync.com/question/audio-timecode-3/

The reason for a black screen in Tentacle Sync Studio is not clear yet, does it also happen with only one FS7 file?

score 0 · Answer 2 · 2017-06-16T09:05:19+00:00

The day in the screenshots miss a lot of audio timecode and playback in sync map doesnt work…

score 0 · Answer 3 · 2017-06-16T09:03:03+00:00

Hi Ulrich!

Thank you for the swift response! We are using a Sony Fs7 and the MXF-codec . I should perhaps also clarify my question a bit: we have been filming for several days, each day has its own folder and timecode. Some of the days work perfectly fine while others does not (No audio-timecode found). We have used the same settings through the whole shooting and are puzzled about how random it lines up in the sync.

score 0 · Answer 4 · 2017-06-16T08:46:52+00:00

Hi Olle,

what kind of footage you are trying to sync (camera model and used codec type)? As always, a screenshot of the load in footage and sync-map does help. Does it make a difference if you switch on/off “keep camera audio”?

Best,
Ulrich