Software License Key

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I went online and requested a software license key and got it via email. I opened the software and it asked me for my license key and email address.  I copied the license key and entered my email address.  It said it failed. I got another license key and it also failed.

I have the audio file recorded off of my video recorders using a Tentaclesync device.  Now trying to put it with the audio recorders file to sync them.  Can’t wait to see how this works.

I plan of maybe purchasing the Sync devices but want to see how it actually works.

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Thank you, I had a sound person record the audio track on his recorder and my video camera.  Both had sync devices attached, he gave me the audio tracks.  So I don’t have the devices.

Still haven’t had any help.  Support told me in an email that I must be typing in the code wrong.  Copy and paste and it didn’t work, manually typed it twice, still doesn’t work.

I will keep trying though.

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