Sync Issues – First Frame Shift (Premiere)

10.71K viewsSoftwarecrash first frame shift Premiere Syncing Issue


There seems to be a bug that’s creating havoc in our projects.

Initially, the XML links up perfectly with all the material. But once we close the Premiere pro and reopen the programme, the timeline goes out of sync (both video and audio).

We suspect it’s a “First Frame Shift” (notice how each cut creates a new “in point” at the head of the clip), and when it happens – the timeline and the project file become completely unusable.

2. We’ve tried doing the following, to no avail:

– Disabling “align timecode” on Premiere’s relink/import settings

– Exporting an AAF from Tentacle sync (as opposed to exporting an XML file)

– Importing the XML (or AAF) into a NEW premiere project.

– Verifying this isn’t a Mac or PC related issue, as this problem occurs on all machines

– Exporting an XML/AAF file using NO external sound (the problem will still occur, even if no external audio files are added)

– Using Premiere’s “interpret footage” and modifying the frame rate. (One camera shoots at 50 fps, the other at 25 fps. But this has never been an issue for us)

– Trying to re-link the out-of-sync footage. Nothing helps

– Using Autokroma’s “BRAW Studio Panel”, and their “Timeline Correction” tools.

– The problematic media is stored on a local drive (RAID).

– Opening the XML file on Davinci Resolve, exporting a new XML, then sending that to Premiere.

3. Our setup/sync settings:

Main editing machine: iMac (27-inch, Late 2013)

Premiere version: 13.1.5

Two cameras: Panasonic EVA + Panasonic GH5

Audio: recorded externally using Tascam, and Tentacle Sync Device

We’re sure there’s a solution to this, but at the moment we’re completely at a loss. I hope you’d be able to come to our rescue.


Answered question

I have found this to be a large problem for me too.

I spent the weekend on a large timeline in Premiere and have revisited it today and all of the audio is out of sync.

I have worked with 2 * Track E recorders, and 2 * Sync E. The visual is all still there, but the audio is all pushed out of sync, with a lot of lines through.

I can only imagine it’s differing frame rates, as the Video is set to 50, and the audio is set to 25 (not intentionally) and the XML was exported at 50… but I can’t find a way of making good of the timeline and fixing the issue so I’m just having to go back and cut everything again. Obviously this wasn’t a problem when I first opened Premiere and spent the weekend working on it – it’s only come to a head when I have reopened the software / project.

As advised here, I’m going to export the next XML as 25fps and I hope I never see this issue again. Absolutely gutted I couldn’t work out a solution + if anyone knows a way of solving the issue I’ve described then I’d love to hear it.

Answered question
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