Tentacle update process not starting

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Hello I tried on a Mac 10.8.5 and a 10.7.5 but the interface says:

“Tentacle Firmware Update V3.70”

“Activating firmware update mode..”

but the button “Update Firmware” remains grey and nothing happens.

Any cues please?

Thanks

0

Hi GiGi,

I have contacted you via email with further instructions.

Best,
Ulrich