time code discrepency – Iphone world clock

2.12K viewsiPhone App Tentacle not connecting to iPhone

Myself and a friend who both own sound devices 664 were working over the phone together as we have a job coming up where the company are handing the runners iphones with a free app on called ‘digi-slate’ which runs off the Iphone clock. When we lock our tentacles to the Iphone clock (time of day) – there is over a 1 second difference between the tentacle and the Iphone clock (and digi-slate app that runs off the clock on the Iphone). Both of us have the same problem – both have the older model tentacles, both of us have very latest tentacle software which allows us to set the tentacle timecode to the Iphone time, and both of us are finding the tentacle is over 1 second behind the actual Iphone clock, and also the same over 1 second behind the digi slate app which uses the Iphone clock… Both of us are having the same issue, it seems as though the tentacles are locking to the clock over a second too slowly – we have tried it for over an hour and it is always over 1 second out on both of our mixers when we compare the tentacle time code to the time on the Iphone…. It’s odd both of us, living 30 miles apart, and working seperately are finding the same issue… Can you guys please test and see if you are getting the same – locking tentacle time code to iphone clock results in a tentacle timecode that is over 1 second behind the actual Iphone 6 clock and the same behind the digi slate app that runs off the Iphone clock… Thank you for any advice you can give.

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So there is clearly a problem with syncing the tentacle to the clock on the Iphone (probably other phones too) as I used two apps today, digi slate and movie slate and both times the tentacle was over 1 second behind the actual phones world clock (as shown above)… This is when using the mini jack cable, however you say (answer above) that when you use the USB cable there is no problem, but how do you use a USB cable with an Iphone as an Iphone has no USB inputs so I am not sure how you have managed to make the tentacle and the Iphone’s time code apps to synch – what USB cable do you mean? I really am not sure how you have managed to get the world clock app on Iphone to match with the tentacle – I really am very confused as to why the tentacle is nearly 1.5 seconds behind the clock of my phone when their is an option on the Tentacle set up page which allows me to synch to my phone time – how can it be 1.5 seconds wrong? What is causing that delay as in the digital world that is a tolerance beyond belief that it could be that far wrong? Can someone explain why it is so far wrong please – I really don’t know how I can use an Iphone with a USB input either… All advice will be greatly received especially as to where a 1.5 second delay can come from in this day and age… 1.5 second delay is pretty massive to be honest and makes any digislate app unuseable if you are using tentacles and need the slate to be accurate… I have used tentacles for a good few years now and thought them brilliant so I am totally surprised that the ‘synch to phone clock’ option is a digital mile out.

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