Tentacle Support Istvan | Answers

Hi, Please check if your phone supports USB OTG mode. That's also a mandatory requirement if you would like to use the Android Setup App. According to the specification what I found online the Huawei...

Hello Bob, Regarding the timecode reading error, it would be really helpful if you could send us some sample files (you can use for example https://www.wetransfer.com/ for the file transfer). Then we...

Hi David, We updated the Tentacle Timecode Tool, now it doesn't strip away the additional metadata. We need some time until we can release an official update, but until then we can send you a private...