Arri Alexa XT Plus issue with Tentacle sync box
I had some issues using Tentacles Boxes on Arri Alexa XT Plus. In EXT TC and Regen, in 5-10 minutes, the camera showed: system error broken timecode. And the camera needs a restart… and, obviously, unable to use my tentacles boxes for the rest of the day
is normal? Cause I had some collegues with the same issue with the same camera…
my boxes are with the last firmware and the camera firmware is 11.0.1
Can you help me?
Urich and I tried everything to cause a crash of an ARRI Alexa XT. We did a lot of tests with tuned Tentacles and broken cables but this XT we had at ARRI Rental Cologne was not getting worked up!
I asked Mathias from ARRI Service if their developer have any idea so far. We hope to get feedback that getting us anywhere.
Until than I just would recommend not to use a Tentacle with an XT in Regen Mode.
If there are any news I will let you know.
Thank you! Max