Tentacle Sync Es wont jam with Mix Pre 3 mk ii at 29.97nd nor 29.97df

Solved5.77K views29.97 sync issues Mixpre 3 red sync-e

I cannot get my Sync E’s to jam with Mixpre 3 mk II which I am using as my master clock. I can get all frame rates of 23.98, 24, 25, 30, 30df to work without any problems. I have switched out cables to ensure not a bad cable, but regardless of what I do, I cannot get the Sync E’s to jam when the timecode is set to 29.97 either DF or ND. Sync E firmware is 2.00 and Mixpre3 mk II firmware is 5.01 (all latest versions available).

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It’s amazing to me that it took someone else 4 years later to get the official answer to this question….  I love the Tentacle sync timecode boxes, but the manufacturer participation on the forum is non-existent. I never did try to follow up directly by more formal means mind you, but still…..

Eventually I moved on from the MixPre3-II and upgraded to the MixPre-10-II which does not have the same problem.  The MP10-II syncs fine at all frame rates with tentacle sync timecode boxes..

I can also confirm as of the time of writing the MP3-II (which I still have and use as an interface to my PC) still will not sync at the 29.97/29.97df frame rates with Firmware V9.00 (just released) for the MP3-II. The workaround still works however.

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