Tentacle Sync Es wont jam with Mix Pre 3 mk ii at 29.97nd nor 29.97df

Solved6.02K views29.97 sync issues Mixpre 3 red sync-e

I cannot get my Sync E’s to jam with Mixpre 3 mk II which I am using as my master clock. I can get all frame rates of 23.98, 24, 25, 30, 30df to work without any problems. I have switched out cables to ensure not a bad cable, but regardless of what I do, I cannot get the Sync E’s to jam when the timecode is set to 29.97 either DF or ND. Sync E firmware is 2.00 and Mixpre3 mk II firmware is 5.01 (all latest versions available).

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Hi Zack, I have just responded to you on the request you sent to our support channel. Please note that on the front page of this forum it says this is mainly his is a “users help users” forum. We are sorry if you have been waiting for a response this long, but if you like to get quick answers, please write to support@tentaclesync.com

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